Start date: 05/05/2014
Initial position: Telesales Consultant
Current position: Warranty and Service Manager
“Biggest regret of my life was spending nearly 12 hours in the queue at the launch of the iPhone 4.”
“My first job was picking avocadoes.”
“Life highlight was getting on stage with 30 Seconds to Mars in 2010.”
I’m here because of LEDified’s palpable belief in itself and its drive for continual growth.
LEDified has helped me push towards my goals by offering extra-curricular training in areas that I want to develop. We have been given the chance to take part in training sessions with the leaders of the business and the freedom to pursue areas we’re passionate in. I’ve gone through the first module of an EXCEL training course that used real business examples from LEDified’s operations, as well as volunteering to be part of the First Aid team. These opportunities give me the chance to round out my skills and be a part of the LEDified community.
To highlight some of the team who have helped me, Tremaine Fernandez – gave me the foundation to build sales technique and always steadied the ship. Tom Rutherford – encouraged me to step outside of my role and bring other skills to the table, utilising my whole self to succeed.
It’s been a massive challenge, but one of the great moments so far has been steering a brand new lighting campaign in 2015 and developing the channel operationally. When I saw the new system take its first breath and actually work end-to-end was the most satisfying moment so far.
I’m currently developing my understanding of core business principles with support from the Chief Operating Officer Ben Williamson, who is helping me actively contribute to LEDified’s productivity. The ‘learn by doing’ ethos of the team means I’m not just taking in general theory, but living the lessons every day.